Privacy Policy for eSchool365

Effective Date: January 3, 2026

At eSchool365, we value your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and Software as a Service (SaaS) platform.

By accessing or using eSchool365, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide and improve our services.

Personal Information

When you register or use eSchool365, we may collect:

• Full Name

• Email Address

• Mobile Number

• Organization or Coaching Institute Name

• Address

• Profile Information

• Billing Information (if applicable)

Student & Staff Data

Institutes using eSchool365 may store:

• Student Information

• Parent Information

• Staff Details

• Attendance Records

• Fee Records

• Academic Performance

• Class & Batch Details

• Communication Records

• Uploaded Documents

This data belongs to the respective institute. eSchool365 acts as a service provider and processes this information on behalf of the institute.

Technical Information

We automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Login Time

• Pages Visited

• Usage Statistics

• Error Logs

2. How We Use Your Information

We use collected information to:

• Provide and maintain eSchool365 services

• Manage coaching institutes and educational organizations

• Process user registrations

• Improve platform performance

• Provide customer support

• Send important service notifications

• Enhance security and prevent fraud

• Analyze platform usage

• Develop new features

• Comply with legal obligations

We do not sell your personal information.

3. Cookies

Our website uses cookies and similar technologies to:

• Keep users logged in

• Remember preferences

• Improve website performance

• Analyze visitor behavior

• Enhance user experience

You can disable cookies through your browser settings, although some features may not function properly.

4. Data Security

We implement industry-standard security measures including:

• Secure HTTPS encryption

• Password encryption

• Role-based access control

• Regular security updates

• Secure cloud infrastructure

• Database protection

• Backup and disaster recovery measures

While we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure.

5. Data Sharing

We do not sell or rent your personal information.

We may share information only:

• With your organization's authorized administrators

• With trusted service providers assisting us in operating the platform

• To comply with legal obligations

• To protect our legal rights

• During a merger, acquisition, or business transfer

6. Third-Party Services

eSchool365 may integrate with third-party services such as:

• Payment gateways

• Email providers

• SMS providers

• Cloud hosting services

• Analytics platforms

• Authentication providers

These third parties have their own privacy policies, and we encourage you to review them.

7. Data Retention

We retain information only for as long as necessary to:

• Provide our services

• Meet contractual obligations

• Comply with applicable laws

• Resolve disputes

• Enforce agreements

Institutes control the retention of their student and organizational data within the platform.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

9. Children's Privacy

eSchool365 is designed for educational institutions.

Student information is collected and managed by schools, coaching institutes, or educational organizations using our platform.

We do not knowingly collect personal information directly from children without authorization from the educational institution or parent/guardian where required by applicable law.

10. Log Files

Like most websites, eSchool365 automatically collects log files that may include:

• IP Address

• Browser Information

• Internet Service Provider (ISP)

• Date and Time

• Referring Pages

• Exit Pages

• Click Information

These logs help us analyze trends, improve security, and maintain our platform.

11. International Users

If you access eSchool365 from outside your country, your information may be transferred to and processed on servers located in other countries where our infrastructure or service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

eSchool365

Website: https://eschool365.com

Email: support@marutitechnolab.com

Phone: +91 92653 36684

Consent

By using the eSchool365 website, mobile applications, or SaaS platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.